Texas Life Agent Practice Exam

What would be a red flag in the context of "twisting"?

1. Clear communication of policy details

2. Inducing policyholders to switch based on false information

3. Encouraging policyholders to review their policies regularly

4. Offering comprehensive coverage with transparencies

The correct answer is: Inducing policyholders to switch based on false information

In the context of "twisting," which refers to the unethical practice of persuading policyholders to surrender their existing life insurance policies in order to purchase new ones, often to the detriment of the policyholder, the identification of a significant concern is crucial. Inducing policyholders to switch based on false information represents a clear violation of ethical standards and could lead to significant financial loss for the insured. This practice typically involves misrepresenting the terms, benefits, or features of a new policy to make it seem more favorable compared to the current policy. By highlighting or fabricating benefits while downplaying or omitting potential drawbacks, the agent may pressure policyholders to make decisions based on inaccurate information, thereby exploiting their trust and potentially committing fraud. In contrast, clear communication of policy details, encouraging regular reviews of policies, and offering comprehensive coverage with transparency are all practices that promote informed decision-making and empower clients. These actions help clients understand their insurance needs better and facilitate good financial choices, which stand in stark contrast to the deceptive nature characteristic of twisting.